TL;DR: Noise complaints ignored for a year, no move-in essentials provided despite full price, room smaller than advertised, cleaning service quietly removed from new contracts, shared mail storage where packages can go missing, and two deaths in the building handled with the same indifference as everything else. Wouldn’t recommend. I just finished a full year at Milestone Wrocław Fabryczna and wanted to write something more detailed than a star rating, since I think a lot of the 5-star reviews on Google don’t reflect what actually living here is like long-term. Room size: Listed as 18m² on their site. Mine wasn’t close to that. For comparison, I lived in housing in Berlin listed at 11m² that felt way bigger — at the same price. What’s NOT included: Nothing. No bedding, towels, toilet paper, cups, plates, cutlery — you buy 100% of it yourself. My Berlin place at the same price had all of that ready on move-in day. Cleaning: Used to include a monthly cleaning service. New contracts have quietly dropped this — check what’s actually in yours before signing. Smell: If someone cooks or smokes next door, it comes straight into your room. Ventilation doesn’t stop it. Mail/packages: Everything goes into one shared storage room. No notification when something arrives, and no system if it goes missing. Noise + security: This was the worst part. Ongoing noise from a neighbouring room for the entire year, multiple formal complaints, full email trail — never resolved. Security’s actual quote at one point: “its noot very loud please good check next time.” Management’s position: resident behaviour is “beyond their control.” Even other residents in the group chat suggested I should knock on the neighbour’s door myself instead of security doing their job — which says a lot about how normalized the lack of follow-through is here. Construction: Nobody told me there’d be an active construction site right outside the building, before or after moving in. WiFi: Down for months at a time for multiple residents. Unacceptable for a place marketed at students. Also: two deaths in the building during my time there, handled with the same lack of care as every other issue. Happy to share screenshots/email trail if anyone’s deciding whether to sign here. submitted by /u/ComfortableBeat8115 [link] [komentarze]
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